Submit a request
Issue
Usually issues are submitted when things aren't working as expected.
Some examples include:
- Sound isn't working during a meeting or class
- You or a student cannot log in or access services
- Your computer or application continues to be slow or crash
Request (Signing Authority may be Required)
Usually a request deals with things that need to be changed, created, improved, or set up (nothing is wrong, things just need to be changed).
Some examples include:
- You require equipment to be set up or added for a class or event
- You want additional functionality added to a system or workflow
- You require something that does not current exist and want to make it a reality